Terms and conditions

Terms and conditions for the use of Nordea's Partner Gateway website for VPN services

Read these terms carefully before you access Nordea’s Partner Gateway website for VPN services(the “Site”). This Site is only to be accessed by authorized partners. By accessing the Site, you acknowledge that you are an authorized partner of Nordea who have permission to access the Site. If you are not an authorized partner of Nordea and do not have permission to access the Site we kindly you ask you to close and leave the Site.

In order for you to access the Site you will have to conduct a mandatory system scan. The system scan is performed in order for the service provider to ensure that your workstation has been updated with the latest security updates. In order to start the system scan you will have to download and execute the system scan (the “Scan”) provided on the Site. You acknowledge and agree that the Scan will provide the service provider with certain data, including personal data that may be collected during the Scan.

The personal data that will be collected and processed by the service provider includes but is not limited to the below outlined information. In the event of the collection and processing of additional personal data, the service provider will inform you in advance about such collection, processing and purpose.

  • IP address;
  • (registered) user name; and
  • Web browser identification information.

For more information on the processing of the personal data, please see the below section “Information about processing of personal data”.

You further agree with and are bound by the terms below. Individual documents and parts of the Site may include special terms to be applied in addition to these terms. The use of the bank services otherwise accessible via the internet are governed by service-specific agreement terms.

The contents of the Scan and this Site are provided on as is basis. The service provider does not provide any warranties regarding the Site, the Scan or the contents thereof. The service provider reserves the right to update the Site and/or the Scan and to discontinue the provision of access to the Site and Scan at any time. The service provider shall not be liable for any expenses, losses or damages arising out of the use of the Site and Scan even if the service provider or its representative had known about a defect in the service.

Service providers

The Site and the Scan may include services provided by Nordea Bank Abp (the “Nordea”) or other companies belonging to the Nordea Bank Abp group (the “Nordea group”). All companies belonging to the Nordea group may in this connection be called “service providers”. Information about the Nordea group and the group companies is available here.

Information on the primary service provider
Name Nordea Bank Abp
Domicile Helsinki, Finland
Address Satamaradankatu 5
FI-00020 Nordea
Business Identity code 2858394-9
Business Identity code FI28583949
Telephone +358 (0)200 70000 (local network charge /mobile call charge

Other service providers

The Site and/or the Scan may also contain services provided by other companies within the Nordea group, or by external companies. Similar information on other companies within the Nordea group is available, e.g., through the following links:

Nordea Bank Abp

Nordea bank Abp, filial i Sverige

Nordea Danmark, Filial af Nordea Bank Abp, Finland

Nordea Bank Abp, filial i Norge

Information concerning other service providers can be found in the service agreements or other material published by the service providers.

Restrictions on the use of the Site and on making binding transactions

The information and/or the services provided on the Site and/or the Scan are not under any circumstances to be considered as an advice or a request to buy or sell or a recommendation by any of the service providers unless Nordea expressly notifies to the contrary. The same applies to all jurisdictions where the law does not allow the making of offers, or recommendations, or giving advice.

The Site, the Scan and the information contained therein are directed exclusively to Finland, Sweden, Norway, and Denmark, unless otherwise expressly agreed or notified. The information contained on the Site and the Scan cannot be considered as a binding offer made by the provider of such information, unless otherwise expressly specified in connection with such information.

Information on the Site does not constitute an offer to sell or buy securities or other financial instruments nor an advice or a recommendation to take such an action. Legally binding transactions with a company within the Nordea group are always based on a separate service agreement.

Information about processing of personal data

Nordea Bank Abp is the controller of the personal data processed on nordea.com. Further information on the processing of personal data at Nordea can be obtained from Nordea’s privacy policy.


Nordea uses cookies and similar technologies to deliver products and services to you, provide a secure online environment, to manage our marketing and provide a better online experience, track our website performance and to make our website content more relevant to you. Read more about the use of cookies in Nordea's cookie policy or in the cookie panel on nordea.com.

Information provided by a third party

The links provided on the Site are meant for informative use only. The service provider is not liable for any material provided or published by a third party even if such material can be accessed through a potential link on these sites. Such third parties shall have to publish on their own sites the information on them required by legislation, and the service provider is not liable for any missing or inadequate information.

Unencrypted e-mail, chat and other unprotected communication methods

The users of the Site and the Scan are reminded that the confidentiality of e-mail messages and other unprotected messages sent via public network cannot be guaranteed. The users shall avoid forwarding personal data or other confidential messages to Nordea via e-mail. Nordea or other service providers are not liable to carry out orders or instructions submitted via unencrypted e-mail or other corresponding unprotected communication method.

Nordea is entitled, if requested by the customer, to provide general information via e-mail to the e-mail address defined by the customer. Nordea and service providers shall not be liable for losses or damages occurred by any disappearance or transformation of such a message.

Copyright and trademarks

Companies belonging to the Nordea group or third parties, if expressly specified, retain the ownership, copyright and all other immaterial rights of the Site and the Scan. All rights are reserved in all countries. The publication, reproduction, transfer or storage of the contents of the Site in whole or in part is forbidden unless the holder of title, copyright, or other immaterial right has granted permission for such an action. The prohibition does not apply to storage on a computer or printing for personal use only. The contents may be quoted in accordance with the applicable copyright legislation. When the contents are quoted the source shall have to be indicated. The trademarks or logos included on the Site and/or Scan may, however, not be reproduced, published or distributed without Nordea's written permission.

Applicable law

Finnish, Swedish, Norwegian or Danish law shall be applied to these terms and conditions, according to in which of the mentioned countries the customer enters the website. Separate provisions on the applicable law are located on the sites of the companies belonging to the Nordea group.

Important information for US Persons

The offering, sale and/or distribution of many of the products or services described on this website are not intended to any US Persons. If you intend to obtain any product or service from Nordea that is described on this website, you must first inform Nordea whether you are a US Person.

This Site and its respective contents do not constitute an offer or invitation to purchase or subscribe for any securities or a solicitation of any offer to sell any securities to US Persons. Any brokerage and investment advisory services described herein are not intended for US Persons. Furthermore, any solicitation on this website of banking services (including accepting and/or soliciting deposits), insurance services, mortgage and/or consumer lending services or credit card services is not intended for US Persons, who are physically in the US.

“US Persons” are generally defined as a natural person, residing in the United States or any entity organized or incorporated under the laws of the United States. US Citizens living abroad may also be deemed “US Persons” under certain rules.

Nordea does not accept any liability whatsoever for any loss howsoever arising from any use of this website or its respective contents or otherwise arising in connection therewith. Nordea cannot be held responsible for any damages or losses that occur from transactions and/or services in violation of the relevant rules of the purchaser’s home jurisdiction.